Director - Life Flight Operations


Biweekly Hours: 80.00

Shift: 8-4:30

The MetroHealth System is redefining health care by going beyond medical treatment to improve the foundations of community health and well-being: affordable housing, a cleaner environment, economic opportunity and access to fresh food, convenient transportation, legal help and other services. The system strives to become as good at preventing disease as it is at treating it. Founded in 1837, Cuyahoga County's safety-net health system operates four hospitals, four emergency departments and more than 20 health centers.


Directs the strategy, integration, management, and operations of Pre-Hospital MetroHealth (MH) in addition to supporting the ProMedica Transportation Network (PTN) program. Provides oversight of operations at all Pre-Hospital operations which includes all Metro Life Flight and ProMedica locations, EMS, and Event Medicine in collaboration with physician, nursing, and administrative management teams. Supports the executive director for the direction and coordination of all activities within Pre-Hospital in accordance with the mission, strategic, and financial goals and objectives in accordance with MH's mission, vision, values, and customer service standards.



Meets one of the following:

  • Master's Degree in Nursing and 3 years of progressively responsible management experience, which encompasses program planning and analysis and financial and operational management in a healthcare or healthcare consulting environment.
  • Bachelor's Degree and 5 years of progressively responsible management experience encompassing program planning, analysis, and financial and operational management in a healthcare or healthcare consulting environment.

Magnet-recognized certification in clinical specialty or in nursing administration (e.g., CNML or NE/NEA-BC).

Demonstrated respect, leadership, communication, mentoring, customer service, excellent interpersonal and technological skills, and experience working in a team and with multi-disciplinary groups.

Extensive knowledge of budgeting, cost analysis, manpower planning, supervision, and operational analysis.

Demonstrated ability to plan, coordinate, direct, and evaluate a variety of projects.

Ability to interact effectively with a wide range of cultural, ethnic, racial, and socioeconomic backgrounds.


Progressive operations management experience in pre-hospital environments, especially in multi-site systems.

Physical Demands: Ability to sit, stand, stoop, bend, and walk intermittently during the day. May sit or stand for extended periods of time. Ability to communicate in face-to-face, phone, email, and other communications. Ability to read job-related documents