Project Manager- IT Operations

Location: MetroHealth Old Brooklyn Campus

Biweekly Hours: 80.00

Shift: 8a - 5p

The MetroHealth System is redefining health care by going beyond medical treatment to improve the foundations of community health and well-being: affordable housing, a cleaner environment, economic opportunity and access to fresh food, convenient transportation, legal help and other services. The system strives to become as good at preventing disease as it is at treating it. Founded in 1837, Cuyahoga County's safety-net health system operates four hospitals, four emergency departments and more than 20 health centers.


Initiates, plans, executes and controls closure of cross-functional projects representing the business, strategy and IT priorities of The MetroHealth System (MHS). Projects may be IT-driven, as well as business or strategy projects with or without a significant IT component. Applies project management methodologies and tools found in the Project Management Institute (PMI) Project Management Body of Knowledge (PMBOK) throughout project initiation, business case and project scoping, planning, execution, control and monitoring, and project closeout. Efficiently utilizes the Enterprise PMO's program management software system and supports the continuous improvement and optimization efforts of Enterprise PMO standard operating processes. Ensures Knowledge Management processes are adhered to on all projects managed by the Enterprise PMO. Upholds the mission, vision, values, and customer service standards of the MetroHealth System.


Required: Bachelor's Degree or any equivalent combination of education, training, and experience in addition to the experience stated below. 3 years progressively responsible professional experience working on IT, business and strategy projects. Ability to apply the project management tools and techniques of the Project Management Institute (PMI) and/or Project Management Book of Knowledge (PMBOK) methodologies. Strong verbal and written communication, interpersonal, and listening skills. Excellent presentation skills and facilitation skills. Proficiency with Microsoft Office Suite, project management software, and process mapping software. Ability to interact effectively with a wide range of cultural, ethnic, racial, and socioeconomic backgrounds. Preferred: Master's Degree. Project Management Professional (PMP) or equivalent certification. Experience with a large public or academic healthcare system. Training and/or certification in Lean or Six Sigma desired. Physical Demands: May need to move around intermittently during the day, including sitting, standing, stooping, bending, and ambulating. May need to remain still for extended periods, including sitting and standing. Ability to communicate in face-to-face, phone, email, and other communications. Ability to read job related documents. Dexterity to use computer.