Practice Support Specialist - Neurosurgery
- Req ID: 33723
-
Address:
2500 Metrohealth DriveCleveland,OH
- Work Type: Full Time
- Date Posted: 6/13/2025
Location: METROHEALTH MEDICAL CENTER
Biweekly Hours: 80.00
Shift: Mon-Fri, 8:00a-4:30p
For nearly two centuries, the MetroHealth System's mission has been focused on delivering high-quality patient-centered care to all communities in Northeast Ohio. Today, through our state-of-the-art Level One Trauma Center, cutting-edge specialty care units, and dedicated caregivers, the system is working at the forefront of medicine to address the overall needs of our patients and eliminate healthcare disparities.
Primary skills utilized:
Personnel EMPLOYEE TITLE will work with:
MetroHealth offers industry-leading benefits, including tuition reimbursement, student loan repayment, professional certification incentives, and medical/dental insurance. As a public employer, employees participate in the Ohio Public Employee Retirement System (OPERS).
Required Qualifications:
Preferred Qualifications:
Physical Demands:
This role may require intermittent movement throughout the day, including sitting, standing, bending, and walking. Candidates should be able to communicate clearly in person, over the phone, and via email, and must be able to read documents and use a computer regularly.
Biweekly Hours: 80.00
Shift: Mon-Fri, 8:00a-4:30p
For nearly two centuries, the MetroHealth System's mission has been focused on delivering high-quality patient-centered care to all communities in Northeast Ohio. Today, through our state-of-the-art Level One Trauma Center, cutting-edge specialty care units, and dedicated caregivers, the system is working at the forefront of medicine to address the overall needs of our patients and eliminate healthcare disparities.
Primary skills utilized:
- Maintain templates for outpatient clinics
- Schedule patient appointments
- Answer patient phone calls and triage inquiries
- Assist with patient forms and survey completion
- Track insurance authorizations
- Coordinate procedure room and provider visits
- Manage provider schedules and site rotations
- Serve as the initial contact for patients, visitors, and the general public
- Screen calls and visitors per office protocols
Personnel EMPLOYEE TITLE will work with:
MetroHealth offers industry-leading benefits, including tuition reimbursement, student loan repayment, professional certification incentives, and medical/dental insurance. As a public employer, employees participate in the Ohio Public Employee Retirement System (OPERS).
Required Qualifications:
- High school diploma or equivalent
- Minimum of 3 years relevant experience
- Proficiency in MS Word, Excel, Access, Adobe Acrobat, PowerPoint, and Internet tools
- Strong written and interpersonal communication skills
- Demonstrated excellence in customer service
- Effective problem-solving and organizational abilities
- Ability to work independently while contributing to a team
- Comfortable communicating with a diverse population
Preferred Qualifications:
- Associate's or Bachelor's degree
- Experience in a medical practice or educational/medical research setting
- Knowledge of medical terminology
Physical Demands:
This role may require intermittent movement throughout the day, including sitting, standing, bending, and walking. Candidates should be able to communicate clearly in person, over the phone, and via email, and must be able to read documents and use a computer regularly.
